Refund policy

Return & Refund Policy

At SwiftArt, we want you to love your purchase. If you’re not completely satisfied, you can return your order within 7 days of delivery.

Eligibility for Return:

  • Items must be unused, in their original packaging, and in the same condition as received.

  • Proof of purchase or order confirmation is required.

  • Custom or personalized items are non-refundable unless they arrive damaged or defective.

Refund Process:

  • Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.

Return Shipping:

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.